Refund & Return Policy

1. Membership Fees

  • All membership fees on the PMP website are non-refundable, as they provide immediate access to exclusive resources, career opportunities, and professional networking.

2. Course Fees

  • If a course has already started, or you have accessed 20% or more of the course content, the course fee is non-refundable.
  • If you have not started the course, you may request a partial refund of 80% of the total fee. A 20% administrative charge applies to cover processing fees and platform maintenance.

3. Internship & Workshop Fees

  • Fees for internships, workshops, and training programs are non-refundable once the program has started or if access to materials/resources has been provided.
  • If the program has not yet started, you may apply for a refund, subject to a 20% deduction for administrative costs.

4. Digital Products & Study Materials

  • Fees for PDF books, study materials, recorded lectures, and research articles are non-refundable, as they are digital products accessible immediately upon purchase.

5. Return Policy

Since PMP primarily offers digital products, educational services, and professional memberships, returns are not applicable to most purchases. However, in cases where a physical product (such as printed study materials or merchandise) is offered, the following return policy applies:

  • Eligibility for Returns:
    • Returns are only accepted for damaged, defective, or incorrect physical products.
    • Requests for returns must be made within 7 days of receiving the product.
  • Return Process:
    • Email support@pharmacistmentorship.com with your order details, issue description, and proof (such as photos of the damaged item).
    • If the return is approved, you will receive further instructions on how to return the item.
  • Replacement or Refund:
    • If a replacement is available, we will ship a new item at no additional cost.
    • If a replacement is not available, a full refund will be issued upon receiving the returned item.

6. Refund Request Process

  • To request a refund (if applicable under this policy), please contact our support team at support@pharmacistmentorship.com
  • Refund requests must be submitted within 7 days of purchase.
  • Approved refunds will be processed within 7-14 business days and credited to the original payment method.

7. Changes to This Policy

  • PMP reserves the right to modify this refund & return policy at any time. Any changes will be updated on our website, and continued use of PMP services implies acceptance of the revised policy.

For any refund or return-related queries, please contact support@pharmacistmentorship.com

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